Trouble Deleting Files
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Hey There!
I am at max storage, and I am having trouble deleting files from my canva.
No matter what file type (pdf, jpeg, png, etc.) I only have the option to download my files when I click on the three dots on the right. I attached photos, because it no matter what class or file type I click on, it only shows download. Please help!
https://www.dropbox.com/scl/fi/iqg4y8jzin168ly5xugad/Screenshot-2023-11-09-155107.png?rlkey=iz34ugor...
https://www.dropbox.com/scl/fi/4grz6lwsss57xe56rtzl9/Screenshot-2023-11-09-155054.png?rlkey=lmlkbyrv...
https://www.dropbox.com/scl/fi/d4wew0qz3g78foq3wtmql/Screenshot-2023-11-09-155032.png?rlkey=ei44wqn1...
Solved! Go to Solution.
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Hi @LinneaPlumb ...
It looks as though you are viewing files within your "Submissions" folder and then within specific course folders. Anything that lives in your "Submissions" folder within your user files does not count toward your file storage quota. So, this folder will continue to fill with files as you are submitting work for your assignments, and you won't have to worry about a file limit there. You'll also notice that the "Submissions" folder also has a small padlock icon on it. That means that no files or folders can be deleted from there because those files are attached to assignment submissions. You'll have to look for files outside of your "Submissions" folder to delete if you are running out of room to store personal files.
I hope this will be of some help to you.
