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Good day. I have a joint project with others.
They are unable to add me to it.
Please refer to the attached screenshot.
Hello @Veronica25,
Are all of you using Canvas Free for Teachers or the paid-for version of Canvas at your school?
Are the others that are trying to add you, trying to create a Canvas user account for you or trying to use a Canvas user account that you already have?
Is the email address that they are trying to use formatted correctly and without any spaces or extra characters?
-Doug
Hello. Yes, we are all using Canvas Free for Teachers.
They are trying to add me using the account I already have.
We triple-checked the email address, and it is the correct one.
Thank you for that information, @Veronica25.
I just tried something myself and experienced some challenges but I found a way around it.
When others are trying to add you, have them try this:
I hope this helps you.
-Doug
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