Unable to play videos due to privacy settings. How to fix this

[Bhrigraj]

It says video can't be played due to its privacy settings. Please suggest how to fix this 

[chriscas · Accepted solution]

Hi @Bhrigraj,

Without knowing more about the specific videos you're having difficulty with and what browser you're using, it's going to be hard to solve this for sure.  On the browser side, you can look in settings like allowing 3rd party cookies (enable that) or blocking content (disable that).  You could also have browser extensions that are blocking things, so you could try to turn some of those off if you have them.

Aside form this info, I'd encourage you to reach out to your school/institution help desk if you continue to have problems and need more help.  They will know more about your specific class and the systems that have in Canvas than we will here in the global Instructure Community.

I hope this helps!

-Chris