LindsayMcCabe
New Member

Unable to use Add entire class button when setting up Teams meeting

The Microsoft sync option has been turned on in this class, but when creating a new meeting through the Teams integration, the instructor is unable to use the +Add entire class button.  

The message is saying the feature isn't available, but many other classes/instructors have access to this feature.

Does anyone know if this is a setting within Canvas that can be changed to allow for this permission?

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1 Reply
ColtonSwapp
Instructure
Instructure

Hello @LindsayMcCabe 

Thanks for Posting this in the Global canvas Community! 

I was able to find THIS similar post where a Community member mentioned: "go to your outlook admin profile, search for the group created for your course. Usually it has the same name as the course in canvas. The change the group's privacy so it can receive messages from external sources. then retry to "add all class" feature in canvas." Have you checked this already? 

Another Idea I had was trying to sync the integration data from the integrations tab in the course settings. HERE is the Canvas guide on that. 

Let us know what you find out on this. Seems very odd! 

-Colton