Untimed Quiz can't be submitted

[John_Gaspar]

A course has a quiz that is untimed but it does have a deadline. One student began the quiz but didn't submit and still hasn't 11 days later.

I have tried (on our test server) to add a time limit, change the due date, add an availabile until date, and post the marks. None triggered canvas to submit the assignment on her behalf or to allow me to do so.

Has anyone come across this problem? Is there a solution (aside from reopening the quiz and having her sign in and submit)?

[chriscas]

Hi @John_Gaspar,

Since nobody else has answered this definitively, I can offer a possible explanation of what's going on...

We've been told in the past that quiz submissions are actually a function handles by the user side in the browser and/or a Canvas mobile app.  What this effectively means is that if there is an open Canvas quiz attempt, it will sit somewhat "in limbo" as an open attempt after the accept until date (or after the timer runs out) until the student next logs in to Canvas.  When the student accesses Canvas at that point, the system should realize the quiz needs to be submitted and will do so at that point.  As a Canvas admin, I wish this worked differently, as it causes a lot of confusion around the quiz submission date (it will appear students got more time/submitted after the accept until date/time, but they really didn't.

So for your situation, you'd need to ask the student to log in again and the quiz should get submitted.  I'm fairly confident this is the solution, but not 100%, so please do post back and let us know how things went!

-Chris

[John_Gaspar]

Hi Chris. Thanks for taking the time to suggest a solution.

After reviewing the students in the course (there are 1,490) the coordinator found 5 with this problem. As our semester is drawing to a close he assigned an alternative quiz to these 5, which they have completed.

The original quiz is still showing as not submitted so unfortunately your solution didn't work. I'm pretty sure this is a bug that's crept in somewhere because none of the recommended solutions has worked so my IT folks are raising it with Instructure.

John