Untimed Quiz can't be submitted

Community Participant

A course has a quiz that is untimed but it does have a deadline. One student began the quiz but didn't submit and still hasn't 11 days later.

I have tried (on our test server) to add a time limit, change the due date, add an availabile until date, and post the marks. None triggered canvas to submit the assignment on her behalf or to allow me to do so.

Has anyone come across this problem? Is there a solution (aside from reopening the quiz and having her sign in and submit)?

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