Veracross integrate with Canvas

[JamesRong]

Hi,

     We are using Veracorss as our SIS system and I can see that Veracross can integrate with Canvas base one the link below:

https://community.canvaslms.com/t5/Veracross-and-Canvas/Veracross-Integration-Overview/ta-p/546202

    I try to ask help from Veracross but they said the SIS integration should do it from Canvas end. I am not sure how to do it. All the guide I found from Canvas is juse base on the end user level. I can't find any useful info about how to set it up the integration. May I know who is the right person I should talk to?

Thx

James

[greydon]

Hello @JamesRong 

Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with setting up Veracross with Canvas. That guide is just an overview but you may find these guides more helpful. Here is more information for admin setup and also teachers using Veracross:

https://community.canvaslms.com/t5/Veracross-and-Canvas/tkb-p/veracross_and_canvas 

Beyond that, you're going to want to set up the SIS following this guide:

How do I manage student information system (SIS) i... - Instructure Community

If neither of those are helpful, then you'll want to speak with Canvas Support directly. Either Support can assist you in setting it up or they may send the information to a CSM (designated support for setting up SIS, LTIs, account changes, etc.) and they can assist you from there.

How do I contact Canvas Support? - Instructure Community