Web browser not showing several sites

[Linnh]

In the web browser, I can't access course modules and several other pages. It's just loading the courses on the dashboard, and not showing them. When I go to my courses I can access them but when I press on modules and relating links it just shows a white, blank page. It has finished loading, but it appears there is nothing there. However, I have been able to see the things there earlier, and I can also see it in the mobile app. I can't access the log out option, and the site doesn't register when I click on other links, such as change my settings. I have tried several browsers and I have also cleared my broswer data (cookies, cache and browser history). The problem still remains.

In the screenshots you can see that it's only loading on the dashboard, not showing any courses. It's been loading for more than 30 minutes. I can see the courses on the dashboard on the mobile app. In the other screenshot, the page is blank but in the mobile app there is a lot of information there. I have been able to see the information in the web browser earlier. 

[CanvasJackie]

Hi Linnh, have you tried clearing your cache and cookies? What about a differnt browser?  These guides might help: 

What are the browser and computer requirements for Instructure products?  

How do I enable third-party cookies in my browser? 

[dbrace]

Hi @Linnh,

In the first page that @CanvasJackie linked to, there is a tool for detecting your web browser and whether cookies and JavaScript are enabled. The direct link to that tool is https://community.canvaslms.com/xjnht99997/plugins/custom/instructure/instructure/browser-version-ch....

Are you using a supported web browser and are cookies and JavaScript enabled?

-Doug

[Gabriel33]

I second that JavaScript question - I just blocked JS on my browser and got a similar outcome (except I get a warning that I need to enable JS - but maybe that warning is itself being blocked by something else)