Why Cant I see my classes

Jump to solution
tara_takata
Community Novice
‎09-04-2019 12:03 AM

When I log into my canvas it does not let me click on the classes I am trying to enter. The dashboard shows the amount of classes I have yet it does not let me enter the course. The classes are translucent colors and won't let me submit or see anything. I can enter through the courses, but it will not let me submit any papers needed. 

0 Likes
1 Solution

Jump to solution
Stef_retired
Instructure Alumni
Instructure Alumni
‎09-04-2019 06:13 AM

Hello,  @tara_takata  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

  • Check your device compatibility: What are the basic computer specifications for Canvas?
  • Check your browser compatibility: Which browsers does Canvas support?  Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
  • Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
  • If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

View solution in original post