browser is not supported

[VaibhavJangam]

I did update my web browser and did close open it couple of times but I still get this error. Please help.

[Chris_Hofer]

Hi @VaibhavJangam ...

What browser are you using when trying to access your Canvas course(s)?

[VaibhavJangam]

Tried with Chrome then Edge then firefox

[Chris_Hofer · Accepted solution]

@VaibhavJangam ...

Hmmm...thanks for confirming that you've tried several different browsers.  Have you tried clearing your cache/history in any of those browsers?

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

Make sure to close your browser after doing this, then re-start, and then try logging in to Canvas again.

If this doesn't work, I'd recommend reaching out to Canvas Support to see if they have any suggestions for you.

• How do I contact Canvas Support? - Instructure Community

Please come back to this topic to provide an update if and when you talk with Canvas Support staff...thanks!