dogthief93
New Member

cant type in canvas test computer version... textbox completely gone

student, i do not know how to reproduce this issue

when i open my canvas test the text boxes for each question disappear after 3 seconds or so. cannot answer the questions, i am a firefox user on canvas computer version

i have tried reloading the page and disabling my addons, interestingly this problem does NOT occur on canvas mobile but still frustrating that i cant use my sweet puter to answer the questions

edit: forgot to mention that the text boxes are the ones that let you answer in paragraphs (with the typeface options)

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greydon
Instructure
Instructure

Hello @dogthief93

This is certainly abnormal behavior and It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

If that doesn't work, can you try on another browser or device? Is firefox up to date?