canvas help chat

[townsendb1]

is the chat feature gone?  i can't seem to locate it

[KristinL · Accepted solution]

Hi @townsendb1 -

The help chat that connects directly to Canvas Support is an optional service your school can purchase. If it was there last school year and is no longer available, it could be the school changed its Support subscription. To learn more, the best person to contact is likely the Canvas Administrator on your campus or your Tech Help desk.