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BrianaGonzalez
New Member

canvas won't load.

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My canvas won't load on my computer. It let's me log in but, won't load completely. It gives me three options dashboard, calendar and inbox which I can click on but it  doesn't show me anything on the tabs. It works on my phone fine but since some class work is through other websites it get difficult to navigate on there.

 

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Chris_Hofer
Community Coach
Community Coach

Hi there, @BrianaGonzalez ...

Have you tried using a different browser such as Mozilla Firefox or Google Chrome to see if things look better when you log in to Canvas?  You might also try clearing the history/cache in your browser:

How do I clear my browser cache on a Mac?

If none of that works, I would recommend reaching out to Canvas Support.

How do I get help with Canvas as a student?

Keep us posted...thanks!

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Chris_Hofer
Community Coach
Community Coach

Hi there, @BrianaGonzalez ...

Have you tried using a different browser such as Mozilla Firefox or Google Chrome to see if things look better when you log in to Canvas?  You might also try clearing the history/cache in your browser:

How do I clear my browser cache on a Mac?

If none of that works, I would recommend reaching out to Canvas Support.

How do I get help with Canvas as a student?

Keep us posted...thanks!

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