Community Help

jtaylor0607 · ‎05-19-2020

why aren't my classes showing on my dashboard?

Bobby2 · ‎05-19-2020

HI Jasmine, thanks for your question.

This could be one of two things.

Your courses are 'hiding' in Courses. Click on 'Courses' in the left hand global navigation menu. Scroll to 'All Courses'. Then fill in the star that is next to the courses that you would like to appear on your dashboard.
Your browser may not be up to date or compatible with Canvas.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
Sing out if you need a hand.

Bobby2 · ‎05-19-2020

HI Jasmine, thanks for your question.

This could be one of two things.

Your courses are 'hiding' in Courses. Click on 'Courses' in the left hand global navigation menu. Scroll to 'All Courses'. Then fill in the star that is next to the courses that you would like to appear on your dashboard.
Your browser may not be up to date or compatible with Canvas.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
Sing out if you need a hand.

canvas