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I have a student who seems to get a blue icon displaying next to some of the courses they are enrolled in. They do not appear to have any missing assignments but these blue dots display in the dashboard. Is there a way to remove them or hide them?
Solved! Go to Solution.
Hello @MichaelDesimini
Normally in Canvas a blue dot appears next to something that is unread. So that you can easily tell what announcements or discussions you haven't seen/read yet. If the student clicks on that item and goes back to their dashboard, it should disappear. If it isn't being removed after viewing these items, It is likely their internet browser and we recommend clearing the cache and cookies or trying another browser.
Hi @MichaelDesimini ,
you might need to provide a bit more detail for someone to recognise that they have an insight that might help.
Could you post a screenshot (with any identification data redacted) please?
Hey Paul thanks for getting back to me. I did attach a screenshot of the icon the student see's let me know if it is viewable or not? I am trying to attach it to this reply as well!
Hello @MichaelDesimini
Normally in Canvas a blue dot appears next to something that is unread. So that you can easily tell what announcements or discussions you haven't seen/read yet. If the student clicks on that item and goes back to their dashboard, it should disappear. If it isn't being removed after viewing these items, It is likely their internet browser and we recommend clearing the cache and cookies or trying another browser.
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