jpg not showing up on Safari AND Chrome for one of the schools my child is enrolled in. All images shows up fine for another school he is in so it is not parental control, router issue, etc. We tried disabling cross-site tracking in Safari and clearing cache in Chrome to no avail. All browsers are up to date and the computer itself is less than 2 years old and run the latest OS. Reached out to Canvas help but no answer yet. He can't answer any questions on tests/quizzes if a picture is involved and already missed out on points opportunities. Please help!!!
Thanks for posting this in the global Canvas Community!
I am very sorry that child's having trouble loading jpg images. These issues can be a bit tricky sometimes when they occur.
It sounds like you have tried some basic troubleshooting with this (Clearing cache, disabling cross site tracking in Safari, and trying multiple browsers)
Let us know if you find out what is it. I am very curious.