JenniferMorici
Community Novice

I forgot my password. When I click on the send me my password to my email button, I enter my email, but it is not being sent to me. I waited 30 minutes. I checked my spam folder. I tried everything again. It is the correct email. Help please.

 

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Chris_Hofer
Community Coach
Community Coach

Hi @JenniferMorici ...

You will need to reach out to your school's local Canvas administrator or someone from your school's Online Learning / eLearning / Distance Learning department to get help with your password.  Every school that uses Canvas as their LMS (Learning Management System) has a different process for usernames/passwords.  Those of us here in the Canvas Community wouldn't be able to help with those kinds of things.  Hopefully you'll be able to find someone at your school who will be able to help with this.  Good luck to you!

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