multiple mails appearing under the same user

[108699817667464]

I have multiple mails appearing under the same user when i search for them in my People page. What could this be?

Could it be that someone created multiple mails and accepted the invitations but due to cookies the system associates all those emails to the same user?

Your help would be much appreciated. Thank you.

[RecycledElectro]

If you can post a screenshot, we can try to help.

Please do not post any personally identifying information in the screenshot.

[ProfessorBeyrer]

It is possible for a user to have multiple email addresses, and they can even choose different notification settings for each. There are a couple of Canvas Guides for students that explain this:

• How do I add an additional email address as a cont... - Instructure Community - 412
• How do I manage my Canvas notification settings as... - Instructure Community - 434

Though these two are aimed at students, all users have the same ability to have multiple email addresses.

Please let us know if this answers your question. If not, the screenshot suggested by @RecycledElectro can help your colleagues in the Community identify the context.