password reset

[ETANURCHIS]

I have been trying to get a password reset and have not gotten one.

[Chris_Hofer · Accepted solution]

Hi @ETANURCHIS ...

These are the Guides on how to reset your password:

• How do I reset my password as a student?
• How do I reset my password as an instructor?
• How do I reset my Canvas password?

Keep in mind the information in the blue boxes at the top of these Guides, however.

I also checked out your school's website, and I found the following page which might have some good contact information:

Technology / Canvas (rsdmo.org)

I'm not sure if they use any other authentication method to log in to Canvas.  But, it looks like there is an e-mail address you can use to get help.  You can find that address under the heading "CANVAS FOR STUDENTS" for the Rockwood Technology Help Desk.

Hopefully you'll be able to connect with someone at your school to get this resolved soon.  Good luck, and let Community members know if we can be of further help...thanks!