password

[pforsythe1]

Hello,

Canvas will not let me in says I have the wrong password. I have tried multiple times and it will not send me a email to change the password keeps logging me out. I need help to resolve this.

thank you 

[Chris_Hofer · Accepted solution]

Hello there, @pforsythe1 ...

The process for resetting your password may vary from school to school, so I would highly suggest that you reach out to your school's Online Learning / eLearning / Distance Education department or contact their IT Help Desk staff to inquire about this.  They should be able to help you out.  Also, please take a look at these Guides:

• How do I reset my Canvas password?
• How do I reset my password as an instructor?
• How do I reset my password as a student?

Hopefully these links will also be of help.  Good luck to you as you have conversations with staff at your school!  Sing out if you have any questions about this...thanks!