"Invalid request" on google materials copied to new course

[collierta]

After transferring material from a previous course to a new course (last year's course to this year's course), my students and I are getting a "invalid request" where the uploaded content should be.  This is occurring for Google Slides and Google Docs.  I am able to reattach the item from my Google Drive, but I have never had to re-add everything in the past.  Any ideas why this is happening or how to fix it?  I also have noticed that when I re-add Google Slides, I'm getting a large black band above and below the presentation.

Teresa Collier

[Maugie]

This has been an issue for my instructors as well. Does anyone have a solution as to why this is happening?

[dbrace · Accepted solution]

Hi @collierta,

Since this involves a mix of the Canvas LMS and Google Workspace/Drive, and because we do not have access to your courses or accounts, this is something that people in the Canvas Community will not be able to help with.

Have you contacted your school's Canvas team and/or IT Department? If you do not know how to contact them, you should be able to find out how by going into the Canvas LMS and clicking on the "Help" button that appears on the left-side.

-Doug