user deleted by mistake

[Corinne-FLE]

 Hello, 

I accidentally removed one of my users and therefore obviously his quizzes and all his grades were deleted.

Is there any way to get everything back?

Thanks

[dbrace]

Hi @Corinne-FLE,

It is possible to restore a deleted user account. Follow the "How do I restore a deleted user or course in an account?" guide at https://community.canvaslms.com/t5/Admin-Guide/How-do-I-restore-a-deleted-user-or-course-in-an-accou.... There is also an official video at https://app.guidde.com/share/playbooks/3Kccdy2BTK9Lm85jRYQ5w4.

- Doug

[Corinne-FLE]

Thanks a lot for the answer however I don't have an admin account. I have open a count as a teacher on my own, without a school or anything, with the mode "Free for teacher". There only me as a teacher and my students. 

Is there another way to restore a student ? 

[dbrace · Accepted solution]

You are welcome, @Corinne-FLE, and thank you for that additional information and the clarification.

I provided the response that I did because:

1. the title of your post is "user deleted by mistake"
2. I assumed (which is my fault) that you were an admin

It sounds like you are using Canvas Free-for-Teacher.  If you are, you should be able to add the user back - including restoring their access and their grades - by inviting them back into the course. You will need to know and use that user's/person's same email address when they were originally in the course. You may need to talk with or email that user/person to find out what the email address is.

The process for adding (inviting) someone to a course is described in the "How do I add users to a course?" guide at https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-add-users-to-a-course/ta-p/1119.

- Doug

[Corinne-FLE]

Thanks you very much @dbrace  ! It worked ! I'm so relieved ! 

[dbrace]

You are welcome, @Corinne-FLE. Sorry that I could not be of more help.  It seems like something else more unique is going on.

The only other supported feature I can think of using (and it would not automatically restore their access to the course or their grades but you could see their grades) is to use the "Gradebook History" feature. There is documentation for it in the "How do I view the history of all grading changes in the Gradebook?" webpage at https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-view-the-history-of-all-grading-changes....

You would not be able to use the "Student" filter option but you would be able to scroll through (which would continue to generate more entries) the history of all of the grades issued in the course.

- Doug

[Corinne-FLE]

Thanks you very much @dbrace  ! It worked ! I'm so relieved ! 

It's didn't woked when she made a new inscription with the same email but it did when I send her an invitation.

[dbrace]

You are welcome @Corinne-FLE!

- Doug