Found this content helpful? Log in or sign up to leave a like!

why am I getting a notification for a new inbox message if I was the one who sent it?

Jump to solution
BethanyStevens1
Community Member

Without changing any of my settings, I recently started getting notifications that I have a new message in Inbox even though I was the one who sent the message. The student has not had time to respond and no response is posted yet. It happens within less than a minute of sending the message. 

Labels (1)
0 Likes
1 Solution
Gabriel33
Community Participant

There's a notification setting for "Conversations Created by Me". Can you check whether those are enabled?

Here's mine in FFT. It's very similar in my institution's account (but with an extra column):

image.png

 

 

 

 


Notice that notification settings may be different for each course, and so you may want to look at the dropdown on the top of this page if it only happens to some classes.

And about you not changing it, it could be that some admin in your institution changed it globally (intentionally or by mistake).

View solution in original post