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Hello Amazing Community,
For the past 3.5 years I have been teaching in China and sadly could not use Canvas there. Now that I'm back state-side, and at a new school, I was wondering if there was a way to merge my existing Community profile with my new one?
Thanks in advance for all the support, and it feels so good to be back in the Canvas-sphere. 😄
All the very best,
Brandon
Solved! Go to Solution.
Hi @DeletedUser,
I don't believe the community here has the functionality to merge user accounts. On the bright side, the community team can change the authentication on your old account to match your new one if you'd like to continue to use that instead of your new account. Let me know if you'd like to go in that direction and I can try to facilitate that with the team.
-Chris
Hi @DeletedUser,
I don't believe the community here has the functionality to merge user accounts. On the bright side, the community team can change the authentication on your old account to match your new one if you'd like to continue to use that instead of your new account. Let me know if you'd like to go in that direction and I can try to facilitate that with the team.
-Chris
Hello Chris,
Hi @DeletedUser,
Sounds good. I think someone from the community team here should be in contact with you within the next few days to confirm everything and get you back on your original account.
-Chris
@chriscas I'm in a similar boat: I have an old account from a previous job with _lots_ of history on it that I would love to merge into my new account (or maybe just replace my existing account with).
Hello @DeletedUser! Please email Community@instructure.com and we'll walk through the steps about reconnecting you with your long-standing account.
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