Delete my free account

[david186]

i just created a free canvas account. now i want to delete it completely. how do i do that? i cannot find anything on my profile dashboard, or any information about it. 

Any information would be appreciated. 

[NoahBoswell]

Hi @david186 ,

You yourself cannot delete your free-for teacher account, as there is no admin that controls it for a school. However, if you really wanted to, you could reach out to Canvas Support and request for your account to be deleted if you really want it to.

However you cannot delete it yourself, at least from what I know of.

Reach out with any questions,

Noah

[SherriOrr]

I could not find how to DM you. I have a free account that I need to delete since I do not use the account. I know the email is also associated with a district account. I just need the free one deleted. sorr@dentonisd.org. Thank you!

[KevinMeredith]

Hi @david186 I can delete your account for you. If you PM me your account details, I'd be happy to do so. 

- Kevin

[Jvidal363]

Hi, I am a student and I thought this would be like a tool for students, but I see that this is only for Teachers, instructors, and T.A.'s. 

I'd like to be removed. 

My email address is: 0663363@my.msjc.edu

I am a student at MSJC.edu

Thank you.

Joe Vidal - 0663363

[NoahBoswell]

Hi @Jvidal363 ,

Have you gotten assistance yet?

It appears your school pays for canvas, meaning your school's admin or I.T. department manages your account, and instructure themselves wouldn't remove it as it's in a different canvas instance than free for teacher.

Hope this helps you and anyone else out there looking for this answer!

[sasdfdsfdsafdsa]

Hi Kevin

I have account which I'd like to delete. How can I DM you?

Thanks

K

[KevinMeredith]

I cannot find this user in the system, I'm thinking it's been resolved. 

[aluno_deteste]

Hi, Kevin. I saw a reply from you to @david186 saying that you could delete the account for him.

I'm writing to ask you to delete my free-for-taecher free account. The reason is that I no longer need this account as I am concentrating all my courses into another account.

I'm not sure about the account details you need to do so, but the e-mail address associated to it is delinguaportuguesa@gmail.com.

I'd appreciate if you could help me with this.

[KevinMeredith]

Hi @aluno_deteste this account has been deleted. Thanks!

[sasdfdsfdsafdsa]

Hi Kevin

I have account which I'd like to delete. How can I DM you?

Thanks

K

[KevinMeredith]

You can go to your settings in the community here, enable private messenger, and then sent me a note directly. Thanks!

[JackColeman]

Can you please delete my account?

[102820759627363]

I don't know how to private message you but can you delete my canvas instructor account?
My email is jayminecraft2020@gmail.com

[LloydShaw]

I need to have Portfolium deleted. Canvas is fine. I need my Canvas account but I want to get rid of Portfolium. 

Please email me lloydshaw@my.unt.edu or call 972-742-7296

[Samm11]

Hi sir i would like to delete my account too, i input the wrong code my prof send. 

[AnnabellePark]

Hi @KevinMeredith I was hoping to delete my student account as well. Is there a way to do this, or how can I PM you in order to do so? Thanks again.

[NoahBoswell]

Hi there @AnnabellePark ,

I can forward this process for you, however before I do, I want to confirm that you really do want your account deleted, and that you currently have no active courses that you still need access to, as well as any files or data stored on your account.

Let me know once you have confirmed this, and I'll be happy to move forward!
Noah

[AnnabellePark]

Hi Noah, 

Yes I would like for my account at annabellepark03@gmail.com to be deleted. I have another canvas account associated with my current school that does not use this email, and I just want to get rid of the one that I no longer use. Thanks so much!

Annabelle Park

[NoahBoswell]

Thanks Annabelle for verifying!

I will get this process started for you. However, please understand that InstructureCon (Instructure's EdTech Conference) is currently happening, and it is possible that this will take a few extra days for this to be completed! Your patience is appreciated.

Noah

[adam_leszczynsk]

It's practically impossible to find information on how to delete your free teacher account. Neither can I find any way to contact you directly. And I've been working with various IT systems for about 20 years. Anyway, delete my account and all data associated with the email address adam.leszczynski@kungalv.se. Thank you!

[Tilly2]

Hello, I would like to close my account using the email tecowls@yahoo.co.uk. 

Can someone please help me with this?

thank you!

[CamillePack]

I need help. I have a free teacher account, that I would like to keep. But I tried to register my son as a student with another gmail under my email account. Somehow our accounts are tangled together now. How can I get my son's student account deleted, and keep my own teacher account?

Camille

[ModeratorPanda · Accepted solution]

Thank you for your interest in contributing to this thread!

Due to the age and size of this thread, the Instructure Community Team will be archiving this post on September 17, 2025. This is to allow our employees and community members to focus on new threads! If you need assistance with deleting your Free For Teacher account, please visit the blog post here: How to Delete a FFT Canvas Account? 

Community Team