Merging Users With a Free for Teachers Account

[LucasVanMuijen]

Title says it all. I found resources on how to merge accounts but it seems this is only with accounts with admin privilege's, which the free for teachers accounts do not have. Is there another way to merge duplicate student accounts? Specifically with the free for teachers account.

[chriscas]

Hi @LucasVanMuijen,

I don't believe this is generally something that's available in the Free For Teachers Canvas instance, because, as you mentioned, it's a function done by Canvas account administrators.  While I'm sure someone at Instructure is an account admin for that instance, tasks like this would most likely not be on their list of assigned duties.  I'll move this over to the Free For Teachers group just in case someone there wants to clarify though.

-Chris

[ProfessorBeyrer · Accepted solution]

Your best option for asking for help with user accounts on the FFT instance is to use the Help menu there and select Report a Problem. 

[KevinMeredith]

Hi @LucasVanMuijen if you want to send me the users via private message, I can help you merge them. Thanks. 

Kevin