Student lacks paper clip icon for attaching files to Assignment Comment

MsTia
Community Participant

A student can't attach a file to an Assignment Comment because there's no paper clip icon visible on their end. This consistently happened to another of my students a year or two ago, also.

The paper clip icon is missing (as well as the new icon to record videos and screen capture with auto captioning). It should appear to the right of the smiley emoji, near the "Submit" button.

I can get more info on the student's device, OS version, etc -- but meanwhile, here's an image from the student:

View from student's accountView from student's account

 

Ideas? Any help appreciated.

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