Impact Idea Conversations

Idea Conversations is currently in a paused state as we work on a new process. Shiren Vijiasingam, our Chief Product Officer, outlines an overview of the new approach in his latest blog post.

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28 Ideas in: Open

[Custom User Groups] Allow custom user group membership to be updated via SIS Import

At our institution, we try to use custom user groups as much as possible to target our messaging. Sometimes the population is static, but they're often dynamic as we're targeting all online students o...
Status: Open Submitted by 10-06-2022 Comments: 2

[Tool Adoption] Impact Messages on Canvas Mobile Apps

It would be great if the Impact Messages can also appear in the Canvas Apps (Parent, Student, Teacher). That way, we won't have to duplicate the Impact Messages in Canvas' Global Announcements.
Status: Open Submitted by 08-22-2022 Comments: 2

[Inline Editor] Provide an option to disable the Impact admin button in Canvas

The Impact admin button in Canvas cannot be moved and must be disabled on the Impact dashboard. It would be far easier if Impact admins could more easily enable/disable the admin button while in Canva...
Status: Open Submitted by 06-29-2022 Comments: 3

[Inline Editor] GIPHY Button in Inline Editor

GIFS are a fantastic way to engage students and faculty. A GIPHY powered button in the inline editor would make adding humanized elements to a campaign message SO much easier. 
Status: Open Submitted by 06-29-2022 Comments: 1

[Support Center] GET RID OF FLOATING ORANGE SUPPORT BUTTON!

When you're logged into your account, there is an orange "?" button which opens up support articles. You can move it up and down on the page, but there is no "X" to hide it from the page altogether. A...
Status: Open Submitted by 05-23-2022 Comments: 5

[Support Center] Next button

On some screens the orange "Question" button is covering up the "Next" button. Could you please move the "Question" button so it does not align directly with the "Next" button?  Perhaps move the "Next...
Status: Open Submitted by 05-17-2022 Comments: 4

Delete user from custom group

On behalf of Melissa Harwin from Mercy:    We would like to be able to delete users from a custom user group. This would be helpful if we are trying to create a reminder for instructors to fill out fo...
Status: Open Submitted by 12-17-2021 Comments: 2

Toggle between all comments and submitted comments in Message Insights

When viewing a message’s insights, the comments section includes both pre-determined comments and submitted comments. The only way to view submitted comments for a particular message is to download th...
Status: Open Submitted by 11-18-2021 Comments: 1

Show Total Number of Pre-Determined Comments in Message Insights

At the end of every campaign, we provide a report to the requestor and include message performance, the total number of pre-determined comments that were selected, and the manually submitted comments....
Status: Open Submitted by 11-18-2021 Comments: 1

Having a "Last updated by" for messages and support articles

In "Manage Messages" and "Manage Support Articles" within the Impact Dashboard you are able to toggle "Created by" and "Last updated on" for articles and messages, but you are unable to see "Last upda...
Status: Open Submitted by 11-16-2021 Comments: 3

Clicking Outside of Area to Close Window

Original author: Jin Tan from Cardiff University  Typing some information in the email window and then click the outside of the area of the email window, the email window disappeared and lost informat...
Status: Open Submitted by 10-21-2021 Comments: 2

Reuse Filters

Original author: Deborah Spiro from Nassau Community College Would like to create a filter and be able to save it to reuse.
Status: Open Submitted by 10-21-2021 Comments: 2

List of Users that have Seen/Clicked on Link Inside Message

Problem: What are you unable to achieve?  (optional) Currently, we can only see the total number of each message that has been viewed. To get a deeper dive and see the list of users, we would need to ...
Status: Open Submitted by 10-21-2021 Comments: 1

Copy/Clone/Template Messages

Original author: Jolie Theall from Foothill College In the middle of a ten-week campaign with one 'Teaching Tip' message to instructors every Tuesday.  I have to write down all of my message sizings, ...
Status: Open Submitted by 10-21-2021 Comments: 3

DIY Campaign Templates

Original author:  Hannah Higgins from Laredo I would like to make a private draft campaign template that I can use repeatedly. An alternate solution would be the ability to clone a campaign for future...
Status: Open Submitted by 10-21-2021 Comments: 2

Exportable Tool Adoption Figures

Original author:  Michael Morales from University of Texas at El Paso Would like the ability to export figures as filtered directly from the Tool Adoption menu.
Status: Open Submitted by 10-21-2021 Comments: 1

Expanded View of Custom User Group

Original author: Cleveland State I'd like to see a way to allow more results per page (looks locked to 10 per page currently) or a show all results option when viewing the names within a custom user g...
Status: Open Submitted by 10-21-2021 Comments: 1

Custom User Groups Based on Course ID

We would love the ability to create custom user groups by course IDs. This would be different from hierarchies because sometimes there are groupings of courses that pertain to a message but do not bel...
Status: Open Submitted by 10-21-2021 Comments: 1

Custom List Import Summary

Original author: Elisa Taylor from Utah State University It would be really nice if you got back a summary or report of the users who couldn't be imported when trying to import a CSV to create a custo...
Status: Open Submitted by 10-21-2021 Comments: 1

Calendar Overview of Campaigns

As we continue to develop more campaigns and have other departments involved in EesySoft messaging, it would be really helpful to have a scheduling overview of what campaigns/messages are live. Simila...
Status: Open Submitted by 10-21-2021 Comments: 1