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Impact Idea Conversations
Idea Conversations is currently in a paused state as we work on a new process. Shiren Vijiasingam, our Chief Product Officer, outlines an overview of the new approach in his latest blog post.
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At our institution, we try to use custom user groups as much as possible to target our messaging. Sometimes the population is static, but they're often dynamic as we're targeting all online students o...
It would be great if the Impact Messages can also appear in the Canvas Apps (Parent, Student, Teacher). That way, we won't have to duplicate the Impact Messages in Canvas' Global Announcements.
The Impact admin button in Canvas cannot be moved and must be disabled on the Impact dashboard. It would be far easier if Impact admins could more easily enable/disable the admin button while in Canva...
GIFS are a fantastic way to engage students and faculty. A GIPHY powered button in the inline editor would make adding humanized elements to a campaign message SO much easier.
When you're logged into your account, there is an orange "?" button which opens up support articles. You can move it up and down on the page, but there is no "X" to hide it from the page altogether. A...
On some screens the orange "Question" button is covering up the "Next" button. Could you please move the "Question" button so it does not align directly with the "Next" button? Perhaps move the "Next...
On behalf of Melissa Harwin from Mercy:
We would like to be able to delete users from a custom user group. This would be helpful if we are trying to create a reminder for instructors to fill out fo...
When viewing a message’s insights, the comments section includes both pre-determined comments and submitted comments. The only way to view submitted comments for a particular message is to download th...
At the end of every campaign, we provide a report to the requestor and include message performance, the total number of pre-determined comments that were selected, and the manually submitted comments....
In "Manage Messages" and "Manage Support Articles" within the Impact Dashboard you are able to toggle "Created by" and "Last updated on" for articles and messages, but you are unable to see "Last upda...
Original author: Jin Tan from Cardiff University
Typing some information in the email window and then click the outside of the area of the email window, the email window disappeared and lost informat...
Original author: Deborah Spiro from Nassau Community College
Would like to create a filter and be able to save it to reuse.
Problem: What are you unable to achieve? (optional)
Currently, we can only see the total number of each message that has been viewed. To get a deeper dive and see the list of users, we would need to ...
Original author: Jolie Theall from Foothill College
In the middle of a ten-week campaign with one 'Teaching Tip' message to instructors every Tuesday. I have to write down all of my message sizings, ...
Original author: Hannah Higgins from Laredo
I would like to make a private draft campaign template that I can use repeatedly. An alternate solution would be the ability to clone a campaign for future...
Original author: Michael Morales from University of Texas at El Paso
Would like the ability to export figures as filtered directly from the Tool Adoption menu.
Original author: Cleveland State
I'd like to see a way to allow more results per page (looks locked to 10 per page currently) or a show all results option when viewing the names within a custom user g...
We would love the ability to create custom user groups by course IDs. This would be different from hierarchies because sometimes there are groupings of courses that pertain to a message but do not bel...
Original author: Elisa Taylor from Utah State University
It would be really nice if you got back a summary or report of the users who couldn't be imported when trying to import a CSV to create a custo...
As we continue to develop more campaigns and have other departments involved in EesySoft messaging, it would be really helpful to have a scheduling overview of what campaigns/messages are live. Simila...