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Impact Ideas and Themes

Ideas and Themes is a way for community members and Instructure to identify trends, determine priority, and collaborate on high value solutions. This is a replacement of the previous process known as Idea Conversations.

To learn more about the ideas process, feature development, and how to participate, please read our Ideas and Themes guides

View and Submit Ideas

Themes: Identified

New community-submitted ideas are aligned to applicable Identified Themes. Identified Themes are created and managed by our Product Managers.

Sorry, that search returned no results

Accessibility Improvements

05-31-2023 Referenced Ideas: 1

Theme Overview

As an administrator and user I would like to have the Impact dashboard, inline editor and customer facing messages/support center meet the WCAG 2.1 AA standard.

What value could this provide to users?

  • Impact is accessible to all users
Sorry, that search returned no results

Course-Based Messaging

05-31-2023 Referenced Ideas: 1

Theme Overview

As an administrator I would like to be able to target my messaging to specific courses.

What value could this provide to users?

  • Course based messaging to allow targeting a course or group of courses within a larger subaccount
Sorry, that search returned no results

Easy ability to copy messages and articles

05-31-2023 Referenced Ideas: 2

Theme Overview

As an administrator, I would like to be able to copy message and article content easily in the Impact dashboard. 

 
What value could this provide to users?
  • Seamless experience of using out-of-the-box content 
  • Ability to quickly copy content instead of manually having to copy and paste
Sorry, that search returned no results

Enable SSO Integration

06-15-2023 Referenced Ideas: 1

Theme Overview

As an administrator I would like to be able to integrate Impact with my institution's SSO provider to enable seamless navigation between Impact and other parts of the EdTech ecosystem.

What value could this provide to users?

  • Quicker access to Impact without the need to manage a separate login
  • Seamless navigation between Impact and other systems
Sorry, that search returned no results

Enhanced Ability to Link to Impact Content

Thursday Referenced Ideas: 2

Theme Overview

As an administrator I would like more options to link to Impact Support Content inside and outside of Canvas.

What value could this provide to users?

  • Linking to support categories instead of individual support articles to simplify navigation for end-users
  • Linking to support articles from outside of Canvas (within emails, mobile communication, notifications, etc.) to help end-users easily navigate to the Support Center
Sorry, that search returned no results

Enhanced Custom User Group Creation

Thursday Referenced Ideas: 6

Theme Overview

As an administrator I want to have more refined customisation around the creation of custom user groups.

What value could this provide to users?

  • Ability to create custom user groups around activity triggers
  • Easier creation of custom user groups surrounding an event (new students, faculty, observers, etc.)
  • Ability to edit custom user groups after creation from a file upload
  • Select existing custom user groups or concluded campaign user lists as criteria when defining new custom user groups
Sorry, that search returned no results

Expose API Endpoints for Impact

06-15-2023 Referenced Ideas: 1

Theme Overview

As an administrator I want to be able to use Impact's API endpoints in order to automate tasks and retrieve/export Impact data. 

What value could this provide to users?

  • Enhance administrative capabilities and streamline workflows by providing an API
Sorry, that search returned no results

Feedback Presentation

Thursday Referenced Ideas: 2
 

Theme Overview

As an administrator I would like to be notified of feedback submitted by my end-users and be able to use the message/article overview tables to compare up/downvotes seamlessly.

What value could this provide to users?

  • Increasing the understanding of the impact of messaging and support on their end-users
  • Having insights into what can be improved or changed to increase satisfaction of end-users
  • Admins can reply to comments and feedback in a timely manner when notified 
Sorry, that search returned no results

Impact Users and Permissions Management

09-07-2023 Referenced Ideas: 2

Theme Overview

As an administrator I want to be able to have more customization and control over Impact permissions and roles to better suit my institution's needs. 

What value could this provide to users?

  • Extend permissions for different groups within an institution
  • Extend functionality within the Users and Permissions settings of the Impact dashboard
  • Grant access to selected admins to specific areas of the Impact dashboard
Sorry, that search returned no results

Improve Campaign Overview and Filtering

05-31-2023 Referenced Ideas: 2

Theme Overview

As an administrator I would like to control the way my campaign overview page is organized and also have enhanced visibility into running and scheduled campaigns.

What value could this provide to users?

  • Customized campaign overview page (filters and fields) to fit administrator needs
  • Timeline/calendar view of concluded/running/scheduled campaigns 
  • Ability to avoid overwhelming users with content due to better visibility into campaign scheduling 
Sorry, that search returned no results

Improve customizability of out-of-the-box content

05-23-2023 Referenced Ideas: 3

Theme Overview

As an administrator, I would like to be able to make edits to out-of-the-box (OOTB) Impact resources in order to adjust them to my institution's needs.

What value could this provide to users?

  • The ability to edit OOTB content based on institutional needs
  • The ability to delete OOTB content in order to avoid clutter and confusion in the content overview
  • Easy ability to select specific OOTB content to import 
Sorry, that search returned no results

Improved Support Article Creation and Organization

05-31-2023 Referenced Ideas: 3

Theme Overview

As an administrator, I would like to see more enhancements in the Impact Support Center and support article creation and management functionality. 

What value could this provide to users?

  • Improved consistency in the RCE and HTML editor for seamless content creation
  • Better visibility into article status in the Arrange Articles view to inform Support Center organization
  • Addition of a search bar in the Arrange Articles tab for an efficient way to locate and edit categories 
Sorry, that search returned no results

Improve Impact Experience in Canvas Mobile App

07-19-2023 Referenced Ideas: 1

Theme Overview

As an administrator and end-user, I would like to see improvements in the Impact messaging and support center in the Canvas Mobile App.

What value could this provide to users?

  • Seamless experience of the Impact Support Center in the Canvas Mobile App
  • Functional Impact messaging in the Canvas Mobile App 
Sorry, that search returned no results

LTI Reporting and Monitoring

05-31-2023 Referenced Ideas: 3

Theme Overview

As an administrator I would like to use Impact's LTI Reporting and Monitoring feature in order to tracked LTI usage. The current feature is in beta and there are several ways in which we could add value.

What value could this provide to users?

  • Delivering a seamless way for administrators to export and do custom sorting on LTI data
  • Improving the presentation and visibility of LTI launch data
  • Include the course sis_ids so tool usage can be matched back to courses In LTI tool usage reports

 

Sorry, that search returned no results

On-demand Walkthroughs

05-31-2023 Referenced Ideas: 1

Theme Overview

As an administrator I would like to be able to provide my end-users with on demand walkthroughs so that they can access them at their convenience. 

What value could this provide to users?

  • Ability to provide users with on-demand Walkthroughs in the Support Center
  • Allowing end-users to chose when they want to start/continue walkthroughs that are most relevant to their support needs
  • Avoid over-saturating the end-users with messaging
Sorry, that search returned no results

Refine Campaign Creation Process

Thursday Referenced Ideas: 4

Theme Overview

As an administrator I would like to see some additional functionality or changes in the campaign creation workflow.

What value could this provide to users?

  • Improve the visibility of all campaign creation options
  • Avoid having administrators forget to schedule their campaigns or make their campaigns public
  • Provide a more seamless process in creating targeted campaigns
Sorry, that search returned no results

Report Filtering and Presentation Capabilities

09-18-2023 Referenced Ideas: 7

Theme Overview

As an administrator I want to have the ability to have more control over the available filters within reporting and customize report presentation to suit my institution's needs.

What value could this provide to users?

  • Ability to have more tailored insights for their Institution
  • More control over report presentation and time intervals for different scenarios 
  • Add more trigger information like URL or Canvas course ID to have more robust reporting
View All Identified Themes

Themes: Open for Voting

Themes that are Open for Voting are available for Community users to give feedback, vote, and discuss with product managers and other Community users. Themes are opened for voting twice a year.

View All

Themes: Prioritized

Prioritized Themes have gone through the voting process and are now being prioritized and added to the official Instructure product roadmap when applicable. Updates on changes and progress will be added to the prioritized theme, the official roadmap, and product release notes.

View Prioritized Themes

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