Ideas and Themes is a way for community members and Instructure to identify trends, determine priority, and collaborate on high value solutions. This is a replacement of the previous process known as Idea Conversations.
As an administrator and user I would like to have the Impact dashboard, inline editor and customer facing messages/support center meet the WCAG 2.1 AA standard.
As an administrator I would like to be able to integrate Impact with my institution's SSO provider to enable seamless navigation between Impact and other parts of the EdTech ecosystem.
What value could this provide to users?
Quicker access to Impact without the need to manage a separate login
Seamless navigation between Impact and other systems
As an administrator I would like more options to link to Impact Support Content inside and outside of Canvas.
What value could this provide to users?
Linking to support categories instead of individual support articles to simplify navigation for end-users
Linking to support articles from outside of Canvas (within emails, mobile communication, notifications, etc.) to help end-users easily navigate to the Support Center
As an administrator, I want to be able to use Impact's API endpoints in order to automate tasks and retrieve/export Impact data.
What value could this provide to users?
Enhance administrative capabilities and streamline workflows by providing an API
Why was this theme chosen to open for voting?
April 2023 • Retrieving raw Impact data via pull APIs for storage and manipulation, as well as pushing out communication via push APIs allow institutions to have more control over their data and actions with Impact and enhance their overall administrative capabilities.
As an administrator I would like to be notified of feedback submitted by my end-users and be able to use the message/article overview tables to compare up/downvotes seamlessly.
What value could this provide to users?
Increasing the understanding of the impact of messaging and support on their end-users
Having insights into what can be improved or changed to increase satisfaction of end-users
Admins can reply to comments and feedback in a timely manner when notified
As an administrator I would like to control the way my campaign overview page is organized and also have enhanced visibility into running and scheduled campaigns.
What value could this provide to users?
Customized campaign overview page (filters and fields) to fit administrator needs
Timeline/calendar view of concluded/running/scheduled campaigns
Ability to avoid overwhelming users with content due to better visibility into campaign scheduling
As an administrator, I would like to have more control over the customisation of Impact content (including Out-of-the-box content) and also have more ways to link to Impact content (Support Articles/Categories/Center, Messages, Routing).
What value could this provide to users?
The ability to edit OOTB content based on institutional needs
The ability to delete OOTB content in order to avoid clutter and confusion in the content overview
Easy ability to select specific OOTB content to import
Ability to link to Impact Routing options in messages/walkthroughs/articles
Linking to support categories instead of individual support articles to simplify navigation for end-users
Linking to support articles from outside of Canvas (within emails, mobile communication, notifications, etc.) to help end-users easily navigate to the Support Center
Ability to quickly copy content instead of manually having to copy and paste
Why was this theme chosen to open for voting?
October 2023 • Providing more flexibility and customizability when creating and managing content inside of Impact ensures that content is tailored to specific situations, reduces the time it takes to create content, and streamlines workflows in supporting students, faculty, and staff.
As an administrator, I want to have more refined customisation around the creation of custom user groups.
What value could this provide to users?
Ability to create custom user groups around activity triggers
Easier creation of custom user groups surrounding an event (new students, faculty, observers, etc.)
Ability to edit custom user groups after creation from a file upload
Select existing custom user groups or concluded campaign user lists as criteria when defining new custom user groups
Why was this theme chosen to open for voting?
October 2023 • Offering abilities to add, edit, and customize Custom User Groups in Impact based on additional conditions provides institutions more control in targeting users, reduces the time it takes to target specific users, and expands the reach of messaging to end users.
As an administrator I would like to use Impact's LTI Reporting and Monitoring feature in order to tracked LTI usage. The current feature is in beta and there are several ways in which we could add value.
What value could this provide to users?
Delivering a seamless way for administrators to export and do custom sorting on LTI data
Improving the presentation and visibility of LTI launch data
Include the course sis_ids so tool usage can be matched back to courses In LTI tool usage reports
As an administrator I would like to see some additional functionality or changes in the campaign creation workflow.
What value could this provide to users?
Improve the visibility of all campaign creation options
Avoid having administrators forget to schedule their campaigns or make their campaigns public
Provide a more seamless process in creating targeted campaigns
Why was this theme chosen to open for voting?
October 2023 • Refining the campaign creation process provides more control, improves visibility, and streamlines the workflow for Impact Admin, as well as ensures that end users get the right message(s) at the right time and with the right frequency.
As an administrator I want to have the ability to have more control over the available filters within reporting and customize report presentation to suit my institution's needs.
What value could this provide to users?
Ability to have more tailored insights for their Institution
More control over report presentation and time intervals for different scenarios
Add more trigger information like URL or Canvas course ID to have more robust reporting
Why was this theme chosen to open for voting?
October 2023 •Being able to filter and view Impact Insights in more ways allows institutions to have more control, glean more meaningful insights, and take better-informed action as a result.
Themes that are Open for Voting are available for Community users to give feedback,
vote, and discuss with product managers and other Community users. Themes are opened for voting twice a year.
Prioritized Themes have gone through the voting process and are now being prioritized
and added to the official Instructure product roadmap when applicable. Updates on changes and progress will be
added to the prioritized theme, the official roadmap, and product release notes.
As an administrator I would like to be able to target my messaging to specific courses and terms.
What value could this provide to users?
Course-based and term-based messaging to allow targeting a course or group of courses within a larger subaccount
Why was this theme chosen to open for voting?
October 2023 • Providing the ability to communicate with users of a single or multiple courses and terms allows Impact Admin to inform, remind, and support users of various roles enrolled in the course(s) via messages, campaigns, and walkthroughs.
Why was this theme chosen for prioritization?
January 2024 • This Impact theme received the highest number of votes during the most recent voting window in the Instructure Community. It embodies our vision and future state of more deeply integrating with Canvas, as well as reaching and supporting more users.