Improve Customizability and Access to Content

[ToshiroPolak]

Theme Overview

As an administrator, I would like to have more control over the customisation of Impact content (including Out-of-the-box content) and also have more ways to link to Impact content (Support Articles/Categories/Center, Messages, Routing).

What value could this provide to users?

• The ability to edit OOTB content based on institutional needs
• The ability to delete OOTB content in order to avoid clutter and confusion in the content overview
• Easy ability to select specific OOTB content to import 
• Ability to link to Impact Routing options in messages/walkthroughs/articles
• Linking to support categories instead of individual support articles to simplify navigation for end-users
• Linking to support articles from outside of Canvas (within emails, mobile communication, notifications, etc.) to help end-users easily navigate to the Support Center
• Ability to quickly copy content instead of manually having to copy and paste

Why was this theme chosen to open for voting?

October 2023 • Providing more flexibility and customizability when creating and managing content inside of Impact ensures that content is tailored to specific situations, reduces the time it takes to create content, and streamlines workflows in supporting students, faculty, and staff. 

[ProductPanda]

October 16 - November 15, 2023

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