Impact Ideas

Ideas are submissions from Community users. Instructure reviews these ideas weekly. Relevant ideas are mapped to themes. Community users vote on themes biannually to help prioritize themes.

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3 Ideas in: Added To Theme

Problem statement: Our students are fairly active with providing feedback via voting and comments when they are targeted for a message campaign. We provide a post-campaign report to our campaign reque...

Impact Ideas

Feedback Presentation Impact

1 Reply

Problem statement: In the Support Center -> Insights -> Article Health -> Table view, the Rating only displays the article proportion of upvotes, not downvotes. Articles with only downvotes are displa...

Impact Ideas

Feedback Presentation Impact

1 Reply

Problem statement: When a user submits feedback on a support center article or a message in the LMS, their feedback is likely to go unnoticed unless the institution's Impact admins actively search for...

Impact Ideas

Feedback Presentation Impact

1 Reply