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Hi Community,
I have recently been attempting to set up an Impact Walkthrough using a Test course as a showcase for new administrators in our organisation. I have built a Walkthrough with several basic steps that provide a guide of the Course home page and assigned this Walkthrough to my Campaign. The Campaign I have assigned to the Test Course.
The first time I tested out the Walkthrough, it showed on the home page of the Test course with Success. Unfortunately, I have been unable to replicate this, and I have tried:
At various time, I am able to have a single Message show up when I assign the message to the course page, but not the Campaign (even though the Campaign links only to the course).
Am I missing something, or is there a more effective way to diagnose why the messages are not showing up on my course page?
Best regards,
Tom
Hi Thomas! Can you please submit a support ticket to the Impact team and reference the campaign and walkthrough in question so they can investigate? Thank you!
Hi Melissa. Yes, sure. Do you mind letting me know the best way to do this?
You can email support-impact@instructure.com to generate a support ticket with the Impact support team.
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