Behind the Scenes Look At Canvas Support

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Published on ‎01-09-2023 09:55 AM by Instructure | Updated on ‎02-07-2023 09:26 AM

To kick off 2023, we pulled back the curtain on:

  • The Canvas Support Process
  • Get the Support Technician's perspective
  • Learn tips from our Support Supervisors
  • Best practices for managing individual cases based on your market and support level
  • Tips for simplified case management and escalation


Click on the thumbnail to watch the recording and grab the attached pdf handout.



Featured Guests
C-Fullmer
Instructure
Instructure

StephenLank
Instructure
Instructure

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Start:
Thu, Feb 2, 2023 02:00 PM MST
End:
Thu, Feb 2, 2023 03:00 PM MST
https://instructure.zoom.us/j/98994389694
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3 Comments
PattieCampbell
Community Member
‎02-06-2023 06:33 AM
‎02-06-2023 06:33 AM

 

Hi there, will there be a recording that is posted for this webinar? Thank you. 

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rhansen4
Community Member
‎02-07-2023 06:21 AM
‎02-07-2023 06:21 AM

Yes, the recording link please. For some reason I was thinking it was THIS coming Thursday. My bad.

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jsowalsk
Community Coach
Community Coach
‎02-07-2023 07:33 AM
‎02-07-2023 07:33 AM

Same here. Any link? @StephenLank and @C-Fullmer.

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