“Ask Technology & Engineering Leadership” has been a popular and highly attended session at InstCon for the past 2 years, so let’s do it again. This session is your opportunity to ask your burning questions of Instructure’s engineering leadership team.
Deactivated user, VP of K12 Strategy
@jared , VP of Higher Education Strategy
Deactivated user, VP of Quality Assurance
@mloble , SVP of Customer Success & Partnerships
@sptownsend , VP of Canvas Engineering
This year, just like years prior, you'll have the opportunity to submit your questions in advance, as well as vote on submitted questions that you’d like to see answered. Here’s how:
Submit a Question:
Vote on a question you’d like answered:
About one week before InstructureCon we will post a survey of all questions. You’ll be able to rank the questions listed by importance to you.
Attend the Session:
Check the schedule for the time, date, and location—and we look forward to seeing you there!
What are some question examples?
The leadership panel is a high-level strategy conversation that is not intended to address tactical questions about specific product development. So what are some examples of strategic, high-level questions? Here’s a few:
Strategic: Why do you release as frequently as you do?
Overly tactical: Our school needs you to release code every 6 weeks instead of 3; will you make that change, please?
Strategic: I hear you guys do hackweeks. What is it and what has come from it?
Overly tactical: Will you please assign one of your engineers to develop [this one feature] during their hackweek?
Strategic: I hear a lot about cyber attacks around the world. What does Instructure do to prevent unauthorized access? Have there been any breaches?
Overly tactical: How do I sign up to participate in your Bug Crowd hacking program?
Strategic: How much money and time do you spend on R&D? How much is spent on new features? How much on maintenance? How much on HigherEd? How much on K12?
Overly tactical: How many engineers do you have on the Gradebook project?
Strategic: How do you prioritize and allocate resources for your product roadmap?
Overly tactical: Why isn’t Quizzes.Next at parity with Canvas quizzes yet?
We know that many of our students, particularly disadvantaged students, are mobile-only or mobile-first, so a tool that doesn't include mobile on equal footing is a non-starter on our campus. Why weren't interactions from mobile included in Analytics 2 when it was first released? And when will they be included? How are decisions about releasing product that's mobile-ready (or not) made?
This is a great set of questions that many would like clear answers to.
The closest thing I've seen is a series of answers to questions about reporting and mobile activity that was given June 11-13, 2019, by Kevin Turco, Director of Product - Data and Analytics.
I think the specifics in that thread are a great start to the answer. One take-away is that mobile is hard. I get that, and it raises the larger question around balancing "hard to do" and "worth doing" when building out features in Canvas. Mobile is a Big Deal, so is it worth the effort (which means hours and funds, of course) to be mobile-first with features? I think I'd like to hear more about the philosophy that drives decisions like that.
Agreed. Those answers still left me with a lot of questions, which is why I thought yours were great ones to ask.
I have a question!
Given the nature of feature ideas and voting up for product development, how are you prioritising development ideas to Canvas that support the different and unique education standards across newer, smaller customer bases (based on your recent rapid global growth) that are potentially competing with ideas of your most extensive customer base in North America?