Problems with Word Doc Formatting?

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cgurysh
Community Explorer

Has anyone experienced issues with formatting changing in a Word Document upload to an assignment. We have had the formatting change not only in the Croc Doc view but also when downloading the file submission?

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washingt
Community Member

I had to create a PDF to solve the problem.

 

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I have also experienced this. I watched a student submit an office 365 word document. The document had every paragraph indented but after submitting all the indentions went away. I also had a student come to me and say she submitted a document from office 365 that was double spaced but after submitting it, it was only single spaced. I did not witness this one. The only work around that I have found is downloading the 365 online doc to the desktop version of word...fixing the formatting, saving and uploading into canvas. Any guidance would be welcomed. 

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