Engineers are currently investigating the issue.
Description
When linking to a course file from the RCE in a Question Bank question, after saving, the file gets a verifier added which prevents the file from previewing when selecting the file.
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The download option next to the file link still works to download the file.
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The file us unable to be previewed both in the question bank and in quizzes where the question is linked.
Expected Behavior
Instead, files added to question banks should be able to preview successfully.
Workaround
Edit the question again and remove the verifier manually.
Steps to Reproduce
Prerequisite: A course and file.
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Upload a file to the course.
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Create a Question Bank and select the file to be added in the RCE as you create a question.
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Save the question and notice the file link shows an error and is not accessible.
Additional Info
GROW-149
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
