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Media cannot be attached in Conversations

Status: Completed
Published: 09-02-2025
This behavior has been resolved and deployed to the production environment as of 8/27/25. Description In the Inbox, attempting to attach media to a conversation message fails. After recording or u...
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Canvas Inbox

Members of concluded courses groups still show up in the users filter of the address book when composing a message

Status: Completed
Published: 03-05-2025
This behavior has been resolved and deployed to the production environment as of 5/7/25. Description If a course is hard concluded a student in a group associated to that course can still send in...
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Canvas Groups

Canvas Inbox

If a user deletes a message from their inbox, they are removed as a recipient on the sender's end.

Status: Completed
Published: 02-20-2025
This behavior has been resolved and deployed to the production environment as of 5/7/25. Description If a user sends a message to a group of users, and one of those receiving users deletes the mes...
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Canvas Inbox

User names do not wrap in inbox address book

Status: Completed
Published: 01-24-2025
This behavior has been resolved and deployed to the production environment as of 1/29/25. Description In the compose message modal in the Inbox the users' names in the “To“ field do not wrap. ...
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Canvas Inbox

Linking an email adds the domain before the mailto

Status: Completed
Published: 01-21-2025
This behavior has been resolved and deployed to the production environment as of 4/9/25. Description When adding an email link in the RCE, it adds the instance domain before the mailto portion of ...
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Canvas Inbox

Auto Response for Inbox feature is not sending out messages when properly configured

Status: Completed
Published: 01-17-2025
This behavior has been resolved and deployed to the production environment as of 3/26/25. Description Enabling the Conversations auto response feature for a user is not currently sending out notif...
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Canvas Inbox

[OPEN] iOS Teacher/Student | media attachments don't appear to IOS users in the Inbox

Status: Completed
Published: 10-09-2024
This behavior has been resolved and deployed to the production environment as of 10/24/24. Description In the Canvas Student and Teacher apps, users are unable to play and view media sent to them ...
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Canvas Inbox

Canvas Mobile Apps

only the first user to message someone after their auto-response is enabled will receive the auto-response message

Status: Completed
Published: 10-09-2024
This behavior has been resolved and deployed to the production environment as of 11/20/24. Description When a user has an auto-response message set up, only the first user to send them a message g...
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Canvas Inbox