My administration wants use the "Print Student Reports" on each track to send home data about our benchmark assessments.  I know that we can print scores to do this, but it doesn't give explain the standards, so they want "Print Student Reports".  Ho...

How can you see all the questions and standards associated with a passage?

When I create a passage with a writing prompt, I do not see an option for students to have a highlighter tool. Am I missing it or is it not an option? 

Is there a way to access a report showing how long a student spent on an assessment in Mastery Connect?

I created all the trackers for my teachers at the beginning of the school year.  However, when the reports from the benchmarks come back the classes are indistinguishable as they are all titled with my name.  Is there a way to change the owner of the...

Student Chromebook (Dell 3100 2-in-1 touchscreen) repeatedly gets stuck in MC student and is unable to navigate out of the app, power off, or force quit.  We tried swapping devices and same issue persists.  The only thing i've found to get out of the...

How do you create a classroom test with separate subparts? I know the benchmarks are created this way, but I am unable to create an exam for my classroom with separate subparts. 

How do I transfer ownership of a tracker to another teacher?

I had to create trackers according to last year's state test score and we also have the original trackers, like class trackers. How do I transfer the information from the original tracker to the leveled trackers without having them take the assignmen...

Teachers would like to know about scale scores and percentages scales. Is there a scale that shows the distributions or grade equivalents for scale scores and percentages compared? The percentage score looks like the student didn't do well, but when ...

A student was placed in the wrong tracker.  Is there a way for me to transfer the student to a different tracker?

I am the interventionist for my school and I am trying to print reports for all grade levels. I have been able to print individual reports for other grades except 5th grade. All it will show us is the class colored charts. I need to be able to print ...

How do I connect my already created tracker and canvas course together? I have already tried clicking on the link tracker part of canvas with the panda on it, but all it offers is to create a new tracker or to link to another course which won't work ...

In Mastery Connect help tutorials I have seen references to being able to change rounding setting between "none" and "round down" when using the partial match scoring setting. My quizzes are defaulting to round down (so if I had 3 responses and a stu...

How to get to a specific class that needs grading. I continue to get the wrong class that has already been graded 

Is there a way for teachers to see how much time students spent on an assessment in MasteryConnect?  I have Googled this question and it takes me through a step by step process, but it tells me to find a "classes" tab and I only have a "trackers" tab...

My entire class just up and disappeared and is no longer even linked to a tracker. The assessment they took is no longer there. How soon can you add this tracker back with the results of the assessment they took????

We have teachers who have imported Quizzes from CANVAS onto Mastery Connect. When the students click on the Mastery Connect tab on the CANVAS page it requires them to take the quiz with a test id which is what we want.However, if a student goes into ...

Our district uses CANVAS as its LMS and we are beginning to use Mastery Connect to monitor student achievement. I teach Career Technology Courses and almost all assignments are project based assignments where the student demonstrates knowledge by cre...

I have been tasked this year with using Mastery Tracker and Mastery Connect to create assessments in my classes.  I am currently teaching Algebra Functions & Data Analysis along with Algebra II.  I typically create questions that are either short-ans...

I have built an assessment, but I am unable to click the "Create Assessment" button. All items that are included in the assessment are published items, created by me. There are no error messages or warning bubbles that I can see. What am I doing wron...

I have created a quiz in Mastery Connect with a classification option. Under the "More" dropdown for grading, there are four options that I am not clear as to their meaning. Where can I find some clarification instead of having to grade/regrade every...

I have created assesments in MC with the short answer feature.  Is there a setting where teachers can self-grade a short answer in the "Launch Performance Grader"?  Teachers have shared in the past they could click the green check mark and it would c...

While the grader is easy to use, I'm struggling to find a way to leave students feedback on their responses in the assessment. Is there a way to write something instead of just assigning a numerical score? 

A teacher gave students an assessment, and the questions looked good on their end. The question was taken from a bank of questions created by the district. For some students, fractions, and exponents were shown incorrectly. For example students are s...

I had a teacher who accidently created multiple trackers with the same roster of students and then those students took an assessment. Once she caught her mistake, she updated her trackers and the data is showing as "dog-eared' in the correct tracker....

Is it possible to set just one standard's proficiency calculation as decaying average? Most of my standards should be set to "most recent" but I do want one or two of them set as "decaying average". Right now, I only see the option to change all stan...

When I click on an assessment to access the data I receive an Ooops. We're Sorry message. This is the same for another assistant principal in my school...