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Students are bypassing the LTITool for proctored exams by accessing the exams through the to-do list or calendar.
New quizzes are treated as assignments, with the to-do list redirecting to the assignment URL: <base_url>/courses/<course_id>/assignments/<assignment_id>. This is the page where students initiate the assignment. When accessed from the quiz or assignment module, the same URL redirects to this page where the quiz is located.
I have attempted to modify the URL action with our launch URL to enable the launch of the LTITool. However, when redirecting to the test delivery URL, the LTITool launch page repeatedly appears.
The issue arises because the URL <base_url>/courses/<course_id>/assignments/<assignment_id> has a URL action that is reflected in an iframe. When I change the action using our launch URL, the LTITool always launches on this URL <base_url>/courses/<course_id>/assignments/<assignment_id>, which is the test delivery URL.
Could anyone please assist me with this issue?
Additionally, how can we restrict students from taking proctored exams without using the LTITool?
Greetings aamirsohel,
Thank you for taking the time to post this behavior in the Community. It sounds like your users are able to bypass some type of proctoring tool (Proctorio? Respondus LockDown Browser?) by clicking on the "To Do" item from their dashboard and/or a calendar item from their calendar or dashboard (depending on view). I am going to suggest opening a case with Canvas Support since this sounds like a behavior specifically between a proctoring tool and new quizzes. Here is a how to page on contacting Canvas Support. I also recommend adding details to your support inquiry like the name of the specific proctoring tool, any screen recordings, and specific errors and URLs like the one's you so kindly supplied above. Hopefully they can get to the bottom of this for you or maybe even work with the proctoring software's support to find a solution to this odd workaround your users discovered.
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