Quiz "Build" button not working: "couldn't find valid settings for this link"

[EmilyShafer]

I am an instructor, and when I try to "Build" an existing quiz, I am sent to the class homepage with a popup at the top of the screen saying "couldn't find valid settings for this link". 

I have tried pressing "Build" from the quizzes page and from the modules page. All "Build" links (that I know of) lead back to the homepage with the popup. 

[NoahBoswell]

Hi @EmilyShafer ,

Would you mind clarifying -- are you using new quizzes or classic quizzes?

[EmilyShafer]

It is new quizzes. Thank you.

[NoahBoswell]

Hi Emily,

Are you by chance trying to edit a quiz that you imported into a course from an existing course? Are you attempting this in a paid account or on Free for Teacher?

I wonder if the course you're attempting to build this quiz in doesn't support NQ, and it can't find the LTI configuration for NQ to allow you to edit it.

[EmilyShafer]

I honestly don't remember if this is an imported quiz or not. I am using a paid account.

[Gabriel33]

Can you create a new New Quiz and build that one, or do you get the same error?

Given that it's a paid account, you technically should have access to New Quizzes, but they can be enabled/disabled by an Admin, so @NoahBoswell's point could still be applicable - trying to create a New Quiz would rule that out.

I tried disabling New Quizzes in my own course setting (I'm a mere faculty, so can't test Admin settings), and while it disabled the creation of a new New Quiz, it still allowed me to build an existing New Quiz, so that's the opposite of your issue. But Admin settings probably works differently.

[EmilyShafer]

I tried creating a new quiz, but the build button was missing entirely. That is a different problem.

I also tried duplicating the quiz to see if that would allow the build button to work. I got the same error message on the home page.

[Gabriel33]

If there was no build button in the new quiz you created, then it was probably not a new New Quiz, but a new Classic Quiz.

Check whether New Quizzes are enabled in your Canvas settings.

First check your own course: Go to "Settings" on the side menu, then "Feature Options". Do you see a "New Quizzes" option? If so, is it enabled or not?

• If it was disabled, then enable it.
  • If you can't enable it, you may need to ask your local Canvas admin about enabling New Quizzes. I believe this is the most likely situation.
• If it was already enabled, then maybe the default is to make a Classic Quiz - you can reset it on the three-button menu on the top of the quizzes page - though in that case I'm not sure why the build menu doesn't work.