Student entered in PowerSchool without email

[james_sanzin]

Hello community,

I have a quick scenario. Students are entered into PowerSchool almost instantly as they enroll in my school district. Student email may not be created until a few days later. Does anyone know if this could be the problem in my data push from PowerSchool? I am still getting students that are in PowerSchool that do not ever get Canvas accounts generated. Could the email address not being entered right away cause this to happen? They email addresses for these students have been added, but their account is still not created.  The problem is that email access  requires a parent permission form and these do not get turned in right away. 

Thanks in advance. This community rocks.

[kmeeusen · Accepted solution]

 @james_sanzin 

I'm not a PowerSchool user, so my help is very limited. The is a PowerSchool FAQ at https://community.canvaslms.com/docs/DOC-4133-faq-canvas-and-powerschool  (sorry, my original copy/paste failed).

What I suspect is that you have email as a primary identifier at one end or the other.

Sorry I could not be more help.

KLM

[Chris_Hofer]

Hello  @james_sanzin ‌...

I thought I would check in with you because we haven't heard from you since you first posted this question on March 21st and received a reply from  @kmeeusen ‌ a couple days later.  Have you had an opportunity to review the posting by Kelley?  Did his response help to answer your question?  Or, are you still looking for some help with your initial question?  If you feel that Kelley's response did help to answer your question, please go ahead and mark his question as "Correct".  However, feel free to post a message below if you are still looking for some help from members of the Canvas Community.  For now, I'm going to mark your question as "Assumed Answered", but that won't prevent you or others from posting additional replies below.  I am also going to share your message with a few groups here in the Community in hopes that your question will get some additional exposure: SIS & Integrations, Grade Pass Back, https://community.canvaslms.com/groups/admins?sr=search&searchId=323694e1-c2ec-4278-b10e-074a85a5c3f...‌, https://community.canvaslms.com/groups/canvas-developers?sr=search&searchId=efafd995-8cc0-45c9-8b5b-...‌.  If you're not following these groups, you can click on the links that I have provided and then click on the "Follow" button at the top right hand corner of the screen.  I hope this is okay with you, and I hope that this will help.  Looking forward to hearing from you soon, James!