No Observer Option on Either Canvas Accounts (Teacher and Parent)

Chicks5
Community Member

Hello,

 

I am a High School Academic Resource teacher. I created a parent account last year so that I could follow the students in my class and keep tabs on their Canvas. I stopped observing all students at the end of last year but kept my parent account. I just logged on and I do not have the option to observe students anymore.

 

Is there anyway to fix this besides having to create a brand new canvas account? I also have a teacher account but I do not have the option of observing students on that account anymore either  

 

Thank you!

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