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Students Unable to Access Google Docs on Canvas

When a student tries to access a teacher assigned Google Assignment (ie. Google Docs or Google Sheets) it says "You need access." The documents are shared with anyone that has the link so there should be no restrictions. When they click the Request access button it says Request Sent but the teacher never receives an email to grant access. However, the problem seems specific to their school email account. When they use their personal email, they have access for some reason despite our LMS being based off of their school email accounts. I have a couple of students with this problem, in different grade levels with different teachers. Is there a solution? Thank you for your help.

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