Hi @BenCoulombe,

I think most of those questions are something you'll need to ask your Customer Success Manager or Account Manager directly.  As far as I know, there are many different contract/pricing models available, and honestly nobody in the community here is going to know the details of your particular contract.  Even if I shared the answers to your questions for my university's contract, they may be the complete opposite of the answers that would apply to your contract, so I don't think it's a good idea to go down that road at all.

I hope this helps direct you to the right person to give you an exact answer.

-Chris