In my professional journey spanning over five years at Instructure, I initially assumed the role of an L1 Technical Engineer before progressing to the esteemed position of Canvas Support Trainer. During my time as an L1 Technical Engineer, I took on the crucial responsibility of addressing technical intricacies, serving as a frontline troubleshooter for users interacting with the Canvas Learning Management System. This three-year experience not only enhanced my technical prowess but also sharpened my ability to articulate solutions in a user-friendly manner.
Fueled by an unwavering passion for technology and a genuine commitment to professional development, I seamlessly transitioned to the role of Canvas Support Trainer. In this influential position, I became a cornerstone in the onboarding process, sharing my profound knowledge of Canvas while employing my strengths in empathy, communication, and inclusiveness to foster a conducive learning environment. Beyond my professional pursuits, my diverse interests, ranging from electronics and gaming to outdoor adventures and culinary endeavors, reflect a multifaceted individual committed to both personal and professional growth.
