[ARCHIVED] Canvas Not Seen by Students Even though It Says Published

[tfs2114]

Students can't see their course even though I have the dates correct and have a green published check showing published.  Please advise.

[kmeeusen · Accepted solution]

Hi  @tfs2114  Welcome to the Canvas Community!

Hard to diagnose remotely, do you have a Canvas Admin and Support Department you can contact for your school? I checked the Virginia Community Colleges website, but could find nothing specific. You could search your own school's website for a link to Canvas Support.

• Have your Canvas admins set the "Term" correctly? How do I use the Terms page in an account? 
• Do the Term dates accurately reflect when students should be able to participate in courses? How do I add a new term in an account? 

At this time, my only other suggestion would be to contact either Canvas Support or your own School's support.  Learn more at https://community.canvaslms.com/docs/DOC-12877-4152719652?sr=search&searchId=ccdade82-fd7f-4b43-baef... 

Kelley