Unlink Student From Observer

[mbuonato]

Today I needed to unlink a student from an observer/parent. The joys of broken families. Despite removing all the enrollments from the observer account the student still showed in the parent under observing. I was able to import this code in a csv into the SIS to resolve this issue...

observer_id,student_id,status
smith@yahoo.com,student_9999,deleted

The observer id comes from the sis id (which was empty so I forced the email in)

The student id is the student data in the sis id

and the status must have deleted (the only other choice is active)

[KristinL · Accepted solution]

Hi Melissa -

Thank you for sharing!

Here are some related posts:

How does a parent stop observing a student?‌

Re: How do I remove an observer?‌

Of course, an email or call to the friendly pandas at Canvas Support can help admins out with this as well. API Calls are a little out of my comfort zone, so that's what I've done in the past. The .csv solutions seems a less scary. 

[KristinL · Accepted solution]

Hi Melissa -

Thank you for sharing!

Here are some related posts:

How does a parent stop observing a student?‌

Re: How do I remove an observer?‌

Of course, an email or call to the friendly pandas at Canvas Support can help admins out with this as well. API Calls are a little out of my comfort zone, so that's what I've done in the past. The .csv solutions seems a less scary. 

[Ganelon]

These links associated to the solution are broken. 

[KristinL · Accepted solution]

Hi @mbuonato and @Ganelon -- I have an update to share! Starting on March 17, you'll be able to remove observed students from your Observer account! You can read about the details in the Canvas Deploy Notes (2021-03-17). 🎉