[SpeedGrader] media comments: warning to stay on page until comment fully uploads/processes

[canhelp]

We recently had an instructor that was trying to provide feedback for their students using audio comments. Some students reported that they were unable to play the media. As a result, the instructor went back into SpeedGrader to see if the audio processed and instead saw the error message "Media is currently being converted, please try again".

After reaching out to support, there was no solution and the instructor lost over a half day of work. Support recommended that instructors stay on the page until the media is 100% ready to be played back. 

We would like a feature where Canvas tells instructors explicitly to not navigate away from the page after recording any media until it's ready for playback to avoid losing all the work; maybe a banner at the top or a pop up warning.

[LouisaMackenzie]

This feature would have saved me a lot of frustration and time lost! Since the files, even unconverted, are not saved in Canvas files, instructors risk losing LOTS of work if they are not aware that they have to stay on the page while it's being converted. A pop-up of some sort, warning us to wait while the file is converted, would be super useful. We're all trying to learn so much so quickly that it's not always possible to go to a full walk-through of anything new we might want to try, so where there is a risk of loss of data, it's important to have a warning right there in the user interface. Thank you.

[Mikee]

Add another frustrated academic and admin to the fray here. 

Disappointing that validation on upload seems to be absent.

[Mikee]

Add another three academics from our institution who spent a heap of time trying this feature, and have lost all the work and time to try and engage with their students better.

C'mon Canvas, you're better than this. If something fails to upload, don't show the users that it'll be ready soon.