Unanswered Topics

Unanswered questions in Canvas Mobile Forum. Share your expertise and help your peers by answering questions!

Filter by Label:

I have had no issues for the last year and a half. Suddenly, at the end of last semester, I noticed I was no longer receiving push notifications on my iOS devices. I have tried everything since to get them back to functioning, but have been unsuccess...

Community Member
Canvas Mobile Forum
  • 0 Likes
  • 0 Replies

 When logged on to my MacBook, I can access my courses on canvas. However, when I log into my account on my iPad, it says I am not signed up for any courses. I am using the same email for my school.What can I do?

Community Novice
Canvas Mobile Forum
  • 0 Likes
  • 1 Replies

We had requests from students that they want to be able to join groups(when Self sign-up is activated) in the Canvas app. As of right now, students can't even see that they have a choice to join groups when using the mobile app. 

Community Member
Canvas Mobile Forum
  • 1 Likes
  • 0 Replies

The URL course site hides these deleted replies, but the app doesn't so it looks very unnecessarily cluttered. Anyone know how to remove these completely from the app? thanks!

Community Explorer
Canvas Mobile Forum
  • 0 Likes
  • 5 Replies

Greetings, i am a teacher at the university and some of my students are using the instructure provided Android APP to take the quizzes but they Got a blank screen insted, this is just a problem with the APP, when they take the same quizz from the bro...

  • 0 Likes
  • 4 Replies

I'm trying to upload a file via the Canvas Student App on Android and just keep getting a 'submission failure' message. The suggestion in the app is that it might be a problem with my internet connection, but other apps are connecting to the internet...

  • 0 Likes
  • 4 Replies

Hi all, when asking our learners to download the Canvas app and search for our institution, they can only see the previous incarnation of our Canvas site (which has now been closed down. Does anyone know how to remove the old site and show only the n...

Community Member
Canvas Mobile Forum
  • 0 Likes
  • 0 Replies

When I launch Canvas for Teachers app on my IOS devices the app does not go past the loading screen. It hangs for at least two minutes then the yellow circle icon stops spinning and nothing happens. I tried deleting app data along with the app when r...

Community Member
Canvas Mobile Forum
  • 0 Likes
  • 2 Replies

I have tried copy/pasting the link into the subscription calendar thing on my iPad/iPhone and that will not work. I paste the link in, and the “add” button stays greyed out so I cannot click it. I tried going through the Canvas app to setting and cli...

  • 0 Likes
  • 2 Replies

On the computer, a student can tun in a Canva assignment easily by going to the submission options and choosing Canvas for Education (see image below) but on the iPad this is not a option.When will this feature be available on the iPad? The current w...

Community Explorer
Canvas Mobile Forum
  • 0 Likes
  • 1 Replies

Uploaded an online exam in pdf form. Can I tell if my student has screenshotted the pdf from the canvas app?

  • 0 Likes
  • 1 Replies

Hello, what exactly do you mean by users? I have a log of passwords, via Google and Samsung, is that what you mean?But I will try to mess with that, thanks for the advice.

Community Novice
Canvas Mobile Forum
  • 0 Likes
  • 0 Replies

Why is my to do list always empty when I know I have assignments to grade? When I’m on a PC, I see my to do list, but when I use the app, it says there’s nothing to grade. I’ve uninstalled and reinstalled the app multiple times. Logged out and back i...

  • 0 Likes
  • 3 Replies

My canvas app isn’t allowing me to access the instructions on my assignments. The instructions flash across the screen and vanish. I have tried multiple things to remedy this problem and nothing has worked. 

  • 0 Likes
  • 1 Replies

 Not happening in my case.  it is still there. Nothing has been touched on in that area. 

  • 1 Likes
  • 1 Replies

Hi,I need the up-to-date URL schemes for the Canvas Student app on iOS and Android. I saw this forum: https://community.canvaslms.com/t5/Canvas-Question-Forum/Canvas-Student-iOS-URL-Scheme-or-Universal-Link/td-p/182838 but the URL schemes didn't work...

Community Member
Canvas Mobile Forum
  • 0 Likes
  • 1 Replies

We were able to add a custom icon to the global navigation menu, but when its viewed on mobile (without logging into the app) the icon does not display. Is there a custom javascript for the mobile view that can be used for the icon to display?

Community Explorer
Canvas Mobile Forum
  • 1 Likes
  • 2 Replies

Students using the Student canvas  on  IOS are not able to access the self-correction exercises    

  • 0 Likes
  • 1 Replies

Hi all!  I have installed Canvas LMS on a cloudserver. I would like to access it from the Canvas App on my mobile phone, but the app won't find "my school".  For some reason, there in no "QR for Mobile login" on my installation. Did I miss something ...

  • 0 Likes
  • 2 Replies

I am creating this to point you to a solution if you are having this issue. After adding our 'paid for' Zoom to Canvas and it was working in the Canvas Courses our Faculty and Students suddenly discovered that the menu links for Zoom were not working...

Community Participant
Canvas Mobile Forum
  • 1 Likes
  • 0 Replies

I am following the updated docs and still getting errors

Community Member
Canvas Mobile Forum
  • 1 Likes
  • 1 Replies

I notice that math formulas do not render properly on the Canvas app on iOS.   Formulas that I constructed using MathJax show up as raw LaTeX when viewed on an iPad with the app.  They look fine viewed with the Safari browser.   Bizarrely, I did a te...

  • 0 Likes
  • 3 Replies

Its happened before and i got sent a link and it worked properly again

  • 0 Likes
  • 1 Replies

We have added customized JS to create another button in the global navigation. It works correctly in a desktop web browser, but not in a mobile device web browser. The Theme Editor supports mobile JS files, but it is only applied to the Canvas iOS or...

Community Participant
Canvas Mobile Forum
  • 0 Likes
  • 1 Replies

Hello! I am trying to use the Canvas Student iPad App in the latest version with a Google Slides Presentation that is embedded on the page with hyperlinks. The embedded Slide works perfectly. However, the hyperlinks in the Slide are not clickable in ...

Community Participant
Canvas Mobile Forum
  • 0 Likes
  • 2 Replies

A student has reported a case - Canvas Student app v 6.14.1When I tap on this symbol "v", next to the name of the month, the display alternates between month and week.The month still shows November, but the date moves to the right.Wednesday the 3rd o...

  • 0 Likes
  • 1 Replies

Hi! I am trying to access video content for my modules and all that shows up is a grey box. This is on an iPad and iPhone. 

  • 0 Likes
  • 1 Replies

Hi, not really a question... Just to share a resource we developed at our uni outlinining a workflow that our lecturers found for providing feedback and grading assignments using the Canvas Teacher app. https://www.youtube.com/watch?v=NYnJfQ1fVL0 htt...

Community Participant
Canvas Mobile Forum
  • 2 Likes
  • 0 Replies

Any have any idea to disable the push notification received on mobile when the professor makes an annotation to your submission? I just spent the last hour listening to my phone go off as my professor annotated several parts of my paper. It was crazy...

  • 0 Likes
  • 4 Replies

When opening a PDF from the Student app, the handle to move the annotation toolbar is hidden by the navigation buttons at the bottom of the screen. It is very tricky to try to grab the toolbar to move it. Is anyone else experiencing this?  Canvas App...

  • 0 Likes
  • 1 Replies