403 Error - App Not Configured for User

[SkylarKreifels]

Hello! I have a teacher who was invited to 2 separate Canvas classes (two different schools) as a co-teacher. She was able to create an account for one just fine and can see the class. When we logout and follow the link to the second class/school, she gets a Google 403 error stating that the app is not configured for user. I don't know if this means the school is authenticating users differently or if I need an additional feature set up on our end. Thoughts? Thanks!

[TysonReimer]

Hi,
This sounds like a Canvas specific issuer or it could be an issue with your login method. Unfortunately, Credentials doesn't pertain to this. I'd suggest reaching out to support@instructure.com and they will at least be able to get started on resolving this issue for you. 

[Chris_Hofer]

I'll move @SkylarKreifels' question to the main questions forum here in the Community.  Thanks for confirming this isn't related to Credentials.