Amin Canvas access without instructor permission

[bhestiyas]

If someone is given account-level access in canvas, can a course instructor track the individual's access to a course?

[Ben69]

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@bhestiyas wrote: Fragomen Connect Login

If someone is given account-level access in canvas, can a course instructor track the individual's access to a course?

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Faculty may wish to provide access to a Canvas course to other instructors, administrators or staff to their course for a variety of reasons.

[chriscas]

Hi @bhestiyas,

To my knowledge, there is not a built in way for someone with a teacher role in Canvas to track what someone with an admin account has accessed in their individual course.  Canvas does log the activity of admins through the page views feature, but that data would generally only be available to admins and Canvas support personnel.

I hope this helps answer your question a bit!

-Chris

[bhestiyas]

Hi Chris,

Thank you. This is my question. Do you know where I could find documentation regarding this?  ( In Canvas Help ?) 

-Blisin Hestiyas

[chriscas]

Hi @bhestiyas,

What kind of documentation are you looking for exactly?

Other than the page views admin guide I linked earlier, I'm not really sure that much else exists that's in a guide type format that would be easily digestible.  Beyond that, we'd probably be in either the API area or Canvas Data.  While there is some documentation for those features, it's designed for programmers/database people, and won't really have any specific answers to what you're asking.

-Chris

[bhestiyas]

Thank you Chris for a quick response. We ( in our college) are wanting to make online class standards the same as in-person classes to satisfy the contracts.

Unscheduled class visits: when and if it happens in an in-person class it is visible by the instructor teaching in class but in an online class we do not see it because supervisors are given admin access.

I am willing to have a meeting/talk to people to get some insights on this and also how to address this issue.

Thank you again

Blisin

[chriscas]

Hi @bhestiyas,

I think that particular issue is perhaps more of a policy/procedure one than a technology one (though I completely understand the in-person vs online aspect).  The institution I work for has a policy and procedure around this issue.  Basically, unless there is some kind of emergency situation, we will not let anyone other than support personnel, students, the instructor of record, or someone the instructor of record requests have to access a course.  Since this is policy, it only works so long as you generally trust your administration/support team to carry out the policy, but we haven't had any major issues here (if anything, people are usually upset that we have barriers to accessing a course).  Maybe your school/institution could implement something similar.

-Chris

[bhestiyas]

Good morning @ Chris,

Is there an email that I could contact you with?

Thank you

Blisin

[chriscas]

Hi @bhestiyas,

Please send me a private message on here (click the envelope icon to access the messenger, hen type "chriscas" as the name to send to, I believe that should work for you).  I can respond with my email in the private message area.  I usually don't post it in the public forum here just to avoid SPAM bots and stuff from finding it and flooding my inbox.

-Chris

[bhestiyas]

My email is:
bhestiyas@tmcc.edu
I am not sure about this private message and therefore sending my email address. Not sure if this is private. Can you send me a test email?
Thank you
Blisin

[bhestiyas]

@chriscas
My email is:
bhestiyas@tmcc.edu
I am not sure about this private message and therefore sending my email address. Not sure if this is private. Can you send me a test email?
Thank you
Blisin

[Chris_Hofer]

@bhestiyas ...

Hi there.  As @chriscas mentioned earlier, you can click on the envelope icon at the top right corner of any page here in the Community site (just to the left of your avatar image), and that will take you into the PM (Private Message) interface.  There is where you can compose a new message to Chris so that he can continue to help you out.  You might want to remove your e-mail address from your replies here in this thread...just so that you aren't getting spam in your regular e-mail account.

Hope this helps!